At Marlow Styles, we are committed to delivering your orders promptly and efficiently. We ship worldwide and aim to provide a seamless shopping experience. Please review our shipping policy below for details on processing times, delivery estimates, and other important information.
1. Order Processing Time
- All orders are processed within 1-3 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order is processed and shipped, you will receive a confirmation email with tracking details (if applicable).
2. Shipping Timeframes
Delivery times vary based on location:
- Domestic Shipping: Estimated delivery within 5-10 business days after dispatch.
- International Shipping: Estimated delivery within 10-20 business days, depending on customs clearance and local courier services.
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as customs delays, weather conditions, or high demand periods.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location. Any applicable shipping fees will be displayed before you complete your purchase.
4. International Shipping & Customs
- We ship worldwide; however, some countries may have restrictions on certain products.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country’s regulations. These fees are not included in the order total and must be paid by the recipient.
- Delays due to customs processing are beyond our control, and we appreciate your patience.
5. Tracking Your Order
- Once your order is shipped, we will provide a tracking number (if available).
- You can track your package using the provided link in your shipping confirmation email.
6. Shipping Delays & Issues
- If your order is delayed beyond the estimated timeframe, please contact us at [[email protected]], and we will assist in tracking your package.
- If an order is marked as “delivered” but you have not received it, please check with your local postal service before reaching out to us.
7. Undeliverable Packages
- If a package is returned due to an incorrect address, refusal to accept, or multiple failed delivery attempts, the customer will be responsible for any additional shipping costs for re-delivery.
8. Lost or Stolen Packages
- Marlow Styles is not responsible for lost or stolen packages once marked as “delivered” by the courier. If this occurs, please file a claim with the shipping carrier.
9. Contact Us
For any shipping-related inquiries, please reach out to us [email protected].